Shipping policy
YOU’RE TEA BABY — SHIPPING POLICY
Thank you for shopping with You’re Tea Baby! Please review our shipping policy before placing your order.
Processing and Shipping Times
Processing times and available shipping options will be provided at checkout or in the product listing. Processing time is separate from the carrier’s delivery time.
Delivery dates are estimates and may be affected by holidays, weather, carrier delays, or other circumstances. If we cannot ship within the stated timeframe, we will contact you with an updated estimate and available options.
Shipping Costs
Shipping charges are displayed at checkout before you complete your purchase.
Order Tracking
When your order ships, we will send tracking information using the contact details provided at checkout. Please allow time for the carrier to scan your package and update its tracking status.
Shipping Address
Please confirm that your shipping address, including any apartment or suite number, is complete and accurate before placing your order.
If you notice an address error, email shopteababy@gmail.com immediately. Address changes cannot be guaranteed once your order has been processed or shipped.
If a package is returned because of an incorrect address provided at checkout, additional shipping charges may apply to resend it.
Delayed, Lost, or Missing Packages
If your package is delayed or appears lost, please contact the shipping carrier using your tracking number and notify us at shopteababy@gmail.com.
If tracking shows delivered but you cannot locate your package, check around your delivery location, with household members or neighbors, and with your building’s office, if applicable. Then contact the carrier and let us know.
We will help investigate by providing available shipment details and assisting with any applicable carrier claim. Replacements or refunds will be reviewed based on the circumstances and applicable law.
Damaged Packages or Incorrect Items
Please inspect your order upon arrival. If your item arrives damaged or incorrect, email shopteababy@gmail.com promptly—preferably within 48 hours—with your order number and clear photos of the item and packaging.
Keep all packaging while we review the issue. Please see our Refund Policy for additional details.
Contact Us
For shipping questions or assistance, contact:
You’re Tea Baby
shopteababy@gmail.com
Thank you for supporting our small business! 💕