Refund policy
YOU’RE TEA BABY — REFUND POLICY
Thank you for shopping with You’re Tea Baby! We appreciate your support. Please review our policy before placing your order.
All Sales Are Final
All handbag and accessory sales are final. We do not accept returns or exchanges for change of mind, accidental purchases, or personal preference regarding color, size, or style.
Once an order has been processed, it cannot be canceled or changed. Exceptions for damaged, defective, or incorrect items are reviewed as outlined below. This policy does not limit any rights required by applicable law.
Review Your Order
Before completing your purchase, please double-check your:
- Item, color, and style selection
- Quantity
- Shipping address and contact information
If you notice an error, contact us immediately. We cannot guarantee changes once processing has begun.
Damaged or Incorrect Items
Please inspect your items upon delivery. If an item arrives damaged, defective, or incorrect, contact us promptly—preferably within 48 hours—with your order number, a description of the issue, and clear photos of the item and packaging.
Keep the item and packaging while we review your concern. If we confirm an issue, we will arrange an appropriate resolution, which may include a replacement or refund.
Shipping Concerns
Delivery dates are estimates. If your package is delayed, missing, or marked delivered but has not arrived, please contact the carrier and notify us so we can help investigate.
Product Details
Please review product descriptions, photos, and measurements before purchasing. Colors may appear slightly different depending on lighting and screen settings. Any material or brand information will be stated in the individual listing.
Contact Us
For questions or order concerns, please email us at shopteababy@gmail.com.
Thank you for shopping with You’re Tea Baby and supporting our small business! 💕